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A new way to connect with your customers

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All Chat Solutions

WHAT COULD MESSENGER MARKETING DO FOR YOUR BUSINESS?

Imagine if you could use Facebook Messenger to…

Reduce customer service costs while increasing customer satisfaction levels

Build a list of engaged subscribers who are 4-5 times more likely to open your messages than email subscribers are

Put your sales on autopilot by using a bot which can organize appointments and follow up with leads while you sleep

Create your own app within Messenger that is more likely to be used than traditional apps and for a fraction of the cost

Improve customer loyalty, spread word of mouth, re-engage ‘lost customers’ and drive customer reviews

Since Facebook opened up Messenger to businesses in late 2016, this is now all possible. And we help businesses achieve all of these outcomes.

One of the most exciting prospects for small businesses is the potential to automate areas of their business using Messenger. We can take your sales, customer service or even internal functions like HR and put them on autopilot for you by building you a high performance chat bot on Messenger.

It’s like having an extra employee working for you. Except they can work 24/7 for your business, they don’t take time off and they don’t cost nearly as much as an employee!

When we show our clients what can be done with Messenger, they are stunned by the possibilities and the potential impact on their businesses. 

THE WAY CONSUMERS USE THE INTERNET IS CHANGING

Social media has changed the way people use the internet. The way your customers spend their online time today is far different to 5 years ago.

Consumers spend far more time on social media and messaging apps than traditional websites now. This is a trend that looks likely to increase. Which means that your website may not be as powerful as it once was. 

We see that messaging apps like Messenger and WhatsApp have become the most popular way to communicate with friends and family. People are sick of their email inboxes being flooded with spam messages and they prefer the ‘instant messaging’ style offered by Messenger and WhatsApp.

App downloads appear to be declining. In a world where consumers value time more than anything, downloading and installing new apps is seen as a nuisance. Apps take up more space on your phone and slow it down. Consumers want to be able to access everything from one central location like Facebook Messenger, rather than downloading more and more new apps.

All of these factors increase the appeal of Messenger marketing. We can use Messenger to communicate the same information found on your website, but in a conversational format. We can even sell directly within Messenger and accept payments.

We can use Messenger in the same way as email to communicate with customers and prospects. But instead of 15-25% open rates, you can expect 80-95% open rates. Not only that, but people are more likely to respond to these messages than email.

And with Messenger we can often design the same functions found in apps developed for businesses. Most of your customers will already have Messenger installed on their phone, meaning they don’t need to download yet another app! Plus, we can develop these features on Messenger at a fraction of the cost of traditional apps.

Savvy business owners are seeing this all unfold and jumping on Messenger while they can still get a head start over their competitors.

OUR PRODUCTS & SERVICES

An automated system built on Facebook Messenger that gets customers coming back to your restaurant. Allow our bot to take care of your marketing so you can focus on the parts of operating a restaurant you enjoy the most!

Simply get customers to scan a code while they’re at your restaurant and the Restaurant Messenger Marketer system does the rest for you!

WHO IT’S FOR?

  • Restaurants
  • Hotels
  • Pubs
  • Cafes
  • Coffee Shops

BENEFITS

  • Increase repeat customer visits
  • Get more positive reviews
  • Get helpful customer feedback
  • Can be integrated with booking system
  • Generate word of mouth

This is the modern version of customer loyalty cards. Increase customer visits and reward your most loyal customers.

Customers scan a unique code each time they visit your business or make a purchase and our system counts each visit, rewarding them when they reach certain milestones.

WHO IT’S FOR?

  • Gyms
  • Restaurants & Hospitality
  • Retailers
  • Florists
  • Salons & Spas

BENEFITS

  • Increase customer visits
  • Customise your rewards
  • Track customer activity
  • Easy for your customers to use
  • Re-engage customers who haven’t visited/purchased recently
 

We can build custom made chat bots, designed for Facebook Messenger. A chat bot can help your business respond to customer service queries, qualify leads and make more sales.

Think of a chat bot as a new employee for your business who can work 24 hours a day, 7 days a week and never gets sick. 

We can help you determine how a chat bot could best serve your business and design then build the chat bot for you. Or if you already know exactly what you want your chat bot to do, we can just take care of the development side.

 

WHAT OUR CLIENTS SAY

"In all the months I have known Richard, even though that time has been short, in that time I have come to greatly respect the professionalism of Richard. Richard appears to be a man of high integrity and moral values. I would not hesitate to recommend the services of All Chat Solutions to anyone at all."

Simon Burdett
Founder - Crystal Clear Mobile Restoration

"All Chat solutions chat bot assistant is easy to use and a good alternative to making a website. The menu bar Richard made looks professional and is easy to edit on your own whenever it needs changing. 


Richard is helpful with his advice and is always willing to assist when needed." 

 
Jessica Louise
Founder - Sustain Me Catering